Terms of Service

These Terms of Service (“Terms”) govern your use of the website [https://seethatshine.com] (“Site”) and the services provided by See That Shine LLC (“we,” “us,” or “our”). By accessing or using our Site or booking our services, you agree to be bound by these Terms.

1. Services

◆ We provide mobile auto detailing services at customer-designated locations.

◆ All services are subject to availability and may vary based on location, weather conditions, and vehicle condition.

◆ We reserve the right to refuse service for any reason, including unsafe work environments or unfit vehicle conditions.

2. Quotes and Bookings

◆ Online quotes are estimates based on the information provided. Final pricing may be adjusted after in-person inspection.

◆ Appointments are not guaranteed until confirmed by us via email, phone, or text.

◆ You are responsible for providing accurate service location details and any access instructions required.

3. Cancellations and Rescheduling

◆ We require at least 24 hours’ notice for cancellations or rescheduling.

◆ Late cancellations (under 24 hours) or no-shows may be subject to a fee.

◆ Weather-related delays may result in rescheduling at no penalty.

4. Customer Responsibilities

◆ Vehicle must be accessible and ready for service at the scheduled time.

◆ Remove all valuables from the vehicle before service. We are not responsible for lost or damaged personal items.

◆ Inform us of any known mechanical or electrical issues before service begins.

5. Payments

◆ Payment is due upon completion of service unless otherwise arranged.

◆ We accept major credit/debit cards and other payment methods as specified on the Site.

◆ A deposit may be required for high-value or specialty services.

6. Refunds and Satisfaction Guarantee

◆ If you are unsatisfied with the results, notify us within 24 hours so we can attempt to resolve the issue.

◆ Refunds are granted at our discretion. No refunds will be issued for issues reported after 24 hours.

7. Limitations of Liability

◆ We are not liable for pre-existing damage, worn clear coat, or mechanical failures that occur during or after service.

◆ Our detailing process is cosmetic and does not include mechanical or structural repairs.

◆ Our maximum liability is limited to the total amount paid for the specific service in question.

8. Intellectual Property

◆ All content on the Site, including logos, text, images, and service descriptions, is owned by See That Shine LLC and may not be used without permission.

9. Privacy

◆ Use of the Site is also governed by our [Privacy Policy], which explains how we collect and use your information.

10. Governing Law

◆ These Terms are governed by the laws of the State of New York. Any disputes must be resolved in the state or federal courts located in New York.

11. Changes to Terms

◆ We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes constitutes your acceptance of the revised Terms.